With the customization comes a lot of room for errors. Also the release notes for next versions don't feel complete and when you get an issue half the time they tell you it was fixed in the next upgrade and their recommendation is to update as a fix. Also the customer service has come a long way but it still needs work. In the opening speech they mentioned the response times and the resolution times and I don't think I have ever had someone call me back in less than 3 days for my initial contact.
Also there are multiple cases created for the same issue anytime it is transferred to a new department. So I have a case that has been open since May , but I'm on my 4th case number so whenever someone gets the new case it looks like its only been open since September.
Kathleen from Griffith Company. Great product, but needs in-house IT support to get full benefit. Viewpoint also has a great end user base where we can learn and share ideas together. Support has become an issue in recent years. Viewpoint has grown quickly with new additions which is a double edge sword , but it's getting more difficult to find long time Viewpoint team members who understand the product and how it works.
Many times, it feels as if the team member trying to help is reading thru the documentation and doesn't really know how it works. We were implemented with Viewpoint earlier than other companies coming on in more recent years. We have seen that the implementation process has had more struggles and challenges with Viewpoint team members being changed out or not as knowledgeable during the process.
Again, Viewpoint has grown in its product line, hopefully they will be able to expand their team member support base with more knowledgeable and long time team members. Randy from W. Gary Company, Inc. While difficult to setup, it is an integrated system handling our Service Management, project management, Document management and Accounting and has eliminated duplicate entry we used to have to do with our old system.
If I could go back in time and look at the software purchase again, I would still go with Viewpoint. While the process takes an enormous investment in time, it has been worth the work. It is integrated and allows us to share information more easily across the entire team. We can attach documents to transactions allowing us to have info at out fingertips allowing us to answer questions from clients without having to go and pull paper files to research the answer.
It is very versatile, allowing us to create custom fields that are not over written when updates come out. The Versatility that makes this product so good is also a con in that it makes it more difficult to setup.
If you come from a simple solution to Viewpoint, you don't know what you don't know and you may make some short sighted decisions on how to setup or implement the product. Our implementation team from Viewpoint did a great job of trying to point out some of those potential pitfalls.
Vista vs Slack. Vista vs Basecamp. Vista vs Jira. Vista vs Asana. Customer support is great and very personal. The techs know me and my system and are always able to provide insight and assistance in a timely manner. I am not a fan of the crystal reporting engine but this implementation seems to be sound and pretty resiliant. We were able to create reports we needed to fit our organizations needs.
I prefer SSRS. Human Resources Software. Vista Software. Visit Website. Product Overview. User Reviews.
Vista is an integrated human resource, benefits, payroll, recruiting and self-service application that offers tools for administrative HCM and payroll processes.
Vista tracks vital information for strategic planning and decision making and offers self-service HR and payroll capabilities for employees and managers. Users can develop their own custom reports in addition to those already available in their report library. In addition, an English language query tool is provided.
Teams can specify user privileges based on job responsibility in order to control access to confidential Full view. Some of the early investors have exited through Vista's investment, one of the sources said. Santa Monica, California-based TigerConnect delivers cloud-based clinical communication and collaboration solutions, including telehealth, to over 7, healthcare organizations and , caregivers. In an interview, Brad Brooks, TigerConnect's co-founder and chief executive confirmed the partnership with Vista, but declined to comment on the amount or valuation.
He said the company plans to use the proceeds to invest in its product to meet the growing need for clinical collaborations, as well as looking for acquisition opportunities.
The number of users on TigerConnect's platform more than doubled during the past year as hospitals try to improve efficiency and the experience for patients during the pandemic, Brooks added. We're almost like a Slack for healthcare, putting in a common communication network so that everyone can reach everyone," said Brooks. The company, founded in , sells subscription-based software solutions, including collaboration, communication, scheduling and patient engagement.
It also plans to utilize AI and machine learning technology to provide smart solutions based on the platform data. Last week, it invested an undisclosed amount in BlueConic, a Boston-based customer data platform. As of p. ET, the company's American depositary shares were down about 2. Nio doesn't own a factory directly; its vehicles are built in a plant owned by a joint venture between it and its manufacturing partner, state-owned automaker Jianghuai Automobile Group.
The Nasdaq Composite got thrown back on Thursday, and is down 1. What's got investors upset with Nvidia? Thursday, January 13, Forgot your password? Get help. Admissions Applications. CAO Application Process
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